Golden Isles LEPC

Category: General News

  • BGJWSC Budget and Rates Town Hall Meetings Scheduled For June 2024

    Each year, we hold a pair of public town hall meetings to discuss our path going forward, present the priorities of our budget prepared to help us reach our goals during the coming year, plus outline any rate and fee changes proposed.

    This year, we will hold our first meeting from 6:00 PM to 7:00 PM on Wednesday, June 5 in the Howard Coffin Park auditorium at 1402 Sonny Miller Way in Brunswick. The following night, Thursday, June 6, our second meeting will be held from 6:00 PM to 7:00 PM in room 108 of the Glynn County Casino at 550 Beachview Drive on St Simons Island.

    Seating space will be provided. Each night will include a 30-minute presentation followed by 30 minutes for discussion.
    We would like to invite you to attend virtually via our Facebook page or our YouTube channel where we will be monitoring the live feed for comments that you would like to ask. You may also email us questions in advance to the meeting. While Executive Director Andrew Burroughs will be presenting, members of our management team and commissioners will also be available in person during the meeting.

    Facebook Page: https://www.facebook.com/BGJWSC

    YouTube Channel: https://www.youtube.com/c/BrunswickGlynnJointWaterSewerCommission

    Email: info@bgjwsc.org

    Thanks in advance for your participation.

    All citizens are invited to attend.
    There is a possibility of a quorum of City or County Commissioners being present.

    FY 2025 Customer Notice

  • Martin Luther King Jr. Office Closure – Monday, January 15, 2024

    Due to the Martin Luther King Jr. holiday, our offices will be closed on Monday, January 15th, 2024. Happy MLK Day from your friends here at the Joint Water & Sewer Commission.

    For water or sewer service-related emergencies, please contact us at 912-634-0258 during this time. Please remember that “every day, the staff of the JWSC is here to serve you!”

  • Maintenance on Joint Water and Sewer Commission “Pay My Bill” Page

    Dear Valued Customers,

    We hope this message finds you well. We wanted to inform you that the Joint Water and Sewer Commissions’ “Pay My Bill” page is currently undergoing scheduled maintenance to enhance its performance and ensure a seamless user experience.

    During this maintenance period, you may experience temporary unavailability of the “Pay My Bill” page. We apologize for any inconvenience this may cause and appreciate your understanding as we work diligently to complete these improvements.

    The maintenance is expected to be completed by Wednesday, January 17, 2024, 8:00 AM. In the meantime, if you have any urgent matters related to your bill or require assistance, please don’t hesitate to contact our customer support at 912-261-7100.

    Thank you for your patience and cooperation as we strive to provide you with the best possible service. We apologize for any inconvenience caused and appreciate your continued trust in the Joint Water and Sewer Commission.

    Best regards,

    Brunswick-Glynn Joint Water and Sewer Commission

    Customer Service Team

  • Veterans Day – Office Closure – Friday, November 10th, 2023

    Due to the Veterans Day holiday, our offices will be closed on Friday, November 10, 2023. To our nation’s veterans and those protecting and serving our great country, your friends here at the JWSC would like to say Thank you!
    For water or sewer service-related emergencies, please contact us at 912-634-0258 during this time. Please remember that “every day, the staff of the JWSC is here to serve you!”

  • Office Closure Due to Impacts of Hurricane Idalia – Cierre de oficinas debido a los impactos del huracán Idalia

    English and Spanish translation below:

    Due to the projected impacts of Hurricane Idalia, our administrative offices will be closed on Wednesday, August 30, 2023. Our offices are anticipated to return to normal operating hours at 8:00 am on Thursday, August 31. 2023.

    During this time, all critical BGJWSC emergency services will remain available to respond, weather permitting, by calling 912-261-7100.

    For more information about local preparedness efforts and other community emergency services, please visit https://glynncounty.org/2508/Hurricane-Idalia

    To ensure that you receive life saving information, please check that you have your cell phone set up to receive WEA alerts and visit https://glynncounty.org/EMA to sign up for CodeRED alerts.

    Debido a los impactos proyectados del huracán Idalia, nuestras oficinas administrativas estarán cerradas el miércoles 30 de agosto del 2023. Se prevé que nuestras oficinas regresen a su horario normal de funcionamiento a las 8:00 a. m. del jueves 31 de agosto del 2023.
    Durante este tiempo, todos los servicios de emergencia críticos de BGJWSC permanecerán disponibles para responder, si el clima lo permite, llamando al 912-261-7100.
    Para obtener más información sobre los esfuerzos de preparación locales y otros servicios de emergencia comunitarios, visite el siitio web https://glynncounty.org/2508/Hurricane-Idalia
    Para asegurarse de recibir información que podria salvar tu vida , verifique que tenga su teléfono celular configurado para recibir alertas WEA y visite https://glynncounty.org/EMA para registrarse para recibir alertas CodeRED.

     

  • 4th Of July – Office Closure – Tuesday July 4, 2023

    Due to the 4th of July holiday, our offices will be closed.

    Your friends at the JWSC would like to wish you and your

    family a Happy Independence Day. For water or sewer

    service-related emergencies, please contact us at

    912-634-0258 during this time. Please remember that

    “every day, the staff of the JWSC is here to serve you!”

  • President’s Day – Office Closure – February 20, 2023

    In honor of our nation’s great leaders, our administration offices will be closed Monday, February 20th, 2023 to celebrate President’s Day.

    For water or sewer service-related emergencies, please contact us at 912-634-0258 during this time. Please remember that “every day, the staff of the JWSC is here to serve you!”

     

  • Regarding Third-Party Payment Processing Services

    Please avoid using third-party payment processors other than your bank’s bill pay service.

    BGJWSC customers have contacted us recently with concerns and questions about third-party payment services that appear in search results. These services advertise the ability to manage many different bills through their website. We have discovered that some of these services use our name and logo on their website without our permission, creating a false confidence that they are operating as an approved agent of the utility. The BGJWSC is not affiliated with any third-party payment processor.

    Through our research, we have discovered that various third-party services exist that promise to simplify the way you pay your bill.  The BGJWSC does not recommend the use of these types of third-party payment systems for the following reasons:

    • Third-party payment processors typically charge a transaction fee of as little as $3 to as much as $10. Our online portal does not charge a fee of any kind for processing your payment.
    • If you are on a restricted payment method due to a payment previously made by mail, in person or through our online payment portal that resulted in multiple returns due to insufficient funds, payment using a third-party service will not guarantee service will be continued or restored.
    • Using a third-party payment processor typically involves a paper check being mailed to us directly or to our payment processing facility in Charlotte, North Carolina. If your service has been disconnected for non-payment, restoration of service may be delayed by days or more than a week until the payment has been received.
    • If the third-party payment processor does not include your account number or includes an incorrect number, your payment may be lost or misapplied. We are unable to provide tracking information on payments made through these methods.
    • Due to the mailing delay, you may incur late fees or disconnection fees if the payment has not been posted by the due date.
    • Some third-party payment processors have been suspected of committing fraud by charging your credit card, debit card or checking account and never forwarding the payment to the utility.
    • By using these third-party payment processors, you may also be placing your credit card or banking account information at risk, which could lead to exposure of your information to those that wish to put your funds and/or identity at risk.

    We recommend using our Citizen Access online payment portal that provides the security of information storage that adheres to strict banking information security guidelines, known as Payment Card Industry Data Security Standard (PCI DSS) Compliance.  If you regularly use a third-party payment method, please delete your data from their system, discontinue their use, and set up access to our portal here: https://www.goldenisleslepc.org/bill-payment/

  • Martin Luther King Jr – Office Closure – January 2023

    Due to the Dr. Martin Luther King Jr. holiday, our offices will be closed Monday, January 16th. Your friends at the JWSC take the time to remember the impact Dr. King made on our great nation.

    For water or sewer service-related emergencies, please contact us at 912-634-0258 during this time. Please remember that “every day, the staff of the JWSC is here to serve you!”

  • New Year’s Office Closure – January 2, 2023

    Due to the New Year’s holiday, our offices will be closed on January 2nd. Your friends at the JWSC would like to wish you and your family a Happy New Year.

    For water or sewer service-related emergencies, please contact us at 912-634-0258 during this time. Please remember that “every day, the staff of the JWSC is here to serve you!”