Category: Service Outages

  • Traffic Interruption

    Attention St. Clair residents! During the next few weeks, our staff will be tying in new mains along several roads within the subdivision. Please expect some traffic interruption. Thank you in advance for your cooperation.

  • Emergency Road Closure for Repairs – Whitlock Street – Friday, July 29, 2022

    Attention
    Road Closure Notification

    In order to perform sewer gravity main repairs in the area, the 4200 block of Whitlock Street in Brunswick, between Old Jesup Road and 25 Whitlock Street,  will be closed to thru traffic. The road closure began at 9:00 a.m. on Friday, July 29, and will last until 5:00 p.m. on Friday, July 29, 2022. Homeowner access will be maintained but all other traffic should be prepared to take another route.

    For more information on the project, please contact Jay Sellers at 912.261.7123 or Customer Service at 261.7151.

    The BGJWSC apologizes in advance for the inconvenience.

  • Planned Water Outage – North Frederica Road on St Simons Island – Tuesday, March 1, 2022

    In order to facilitate the Glynn County Public Works Frederica Road Safety Realignment Project,  BGJWSC staff will isolate the distribution system serving all customers north and west of the intersection of Stevens Road and Frederica Road on St Simons Island at or about 10:00 pm on Tuesday, March 1, 2022, until 2:00 am on Wednesday, March 2, 2022. Water service will be intermittent or unavailable until staff has completed the repair.

    Once service has been restored, a precautionary boil water advisory is not expected as procedures are being taken for a controlled shutdown of the system in accordance with state and Federal guidelines. Please subscribe to receive emergency updates via text message, email or phone call if this advisory becomes necessary.

    The maps below details the impacted area:

     

  • Planned Water Outage – Wesley Oaks on St Simons Island – Friday, February 11, 2022

    In order to isolate a service connections for repair, BGJWSC staff will isolate the distribution system serving Wesley Oaks subdivision on St Simons Island at or about 9:00 am until 4:00 pm on both Friday, February 11, 2022 and Monday, February 14, 2022. Water service will be intermittent or unavailable until staff has completed the repair.

    Once service has been restored, a precautionary boil water advisory may be required until 24 hours following the last point of repair. Please subscribe to receive emergency updates via text message, email or phone call if this advisory becomes necessary.

    The map below details the impacted area:

  • Planned Water Outage – Retreat Village on St Simons Island – Wednesday, January 5, 2022

    In order for an independent utility contractor to isolate a service line leak on a private water system, BGJWSC staff will isolate valves serving Retreat Village on St Simons Island at or about 7:30 am on Wednesday, January 5, 2022. Water service will be intermittent or unavailable until the contractor has completed the repair.

    Once service has been restored, a precautionary boil water advisory may be issued until 24 hours following the last point of repair. Please subscribe to receive emergency updates via text message, email or phone call if this advisory becomes necessary.

    The map below details the impacted area:

     

  • Service outage & precautionary boil water advisory – Biltmore st. and surrounding areas on SSI – October 12, 2021

    DRINKING WATER WARNING
    BOIL YOUR WATER FOR THREE MINUTES BEFORE USING

    The St Simons Island water system lost pressure on the distribution network serving Biltmore st. and immediate adjacent connections due to a contractor hitting a line. Once service has been restored, BGJWSC lab personnel will collect water samples for testing. This testing, which takes between 18 and 24 hours, should be completed the afternoon of Wednesday, October 13, 2021 at which time an all-clear message will be posted.

    This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

    This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:

    What should I do?

    • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
    • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
    • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
    • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

    What is being done?

    As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website: https://www.goldenisleslepc.org/.

    Date distributed: 10/12/21 1:43 PM

    What is a Boil Water Advisory? READ MORE HERE

  • Precautionary Boil Water Advisory – Ocean Blvd. – from 5th. Street to Myrtle on SSI – September 29, 2021

    DRINKING WATER WARNING
    BOIL YOUR WATER FOR THREE MINUTES BEFORE USING

    The St Simons Island water system lost pressure on the distribution network serving Ocean Blvd. from 5th Street to Myrtle St. and immediate adjacent connections due to materials failure of a cast iron main. Once service has been restored, BGJWSC lab personnel will collect water samples for testing. This testing, which takes between 18 and 24 hours, should be completed the afternoon of Thursday, September 30, 2021 at which time an all-clear message will be posted.

    This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

    This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:

    What should I do?

    • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
    • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
    • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
    • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

    What is being done?

    As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website: https://www.goldenisleslepc.org/.

    Date distributed: 9/29/21 3:35 PM

    What is a Boil Water Advisory? READ MORE HERE

  • Precautionary Boil Water Advisory –Line St. to Clairmont Ln. in Brunswick – September 14,2021

    DRINKING WATER WARNING
    BOIL YOUR WATER FOR THREE MINUTES BEFORE USING

    The Brunswick water system lost pressure on the distribution network serving sections of Line St., Clairmont and the surrounding areas due to the installation of a new water main. Service has been restored and BGJWSC lab personnel have collected water samples for testing. This testing, which takes between 18 and 24 hours, should be completed the afternoon of Wednesday, September 15, 2021 at which time an all-clear message will be posted.

    This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

    This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:

    What should I do?

    • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
    • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
    • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
    • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

    What is being done?

    As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website: https://www.goldenisleslepc.org/.

    Date distributed: 9/14/21 12:40 PM

    What is a Boil Water Advisory? READ MORE HERE

  • Planned Water Outage – Line St. to Clairmont Ln. in Brunswick – September 14, 2021 Anticipated time 10 am to 1 pm.

    Attention
    Planned Water Outage

    In order for BGJWSC staff to complete the addition of a new waterline in the area, water service will be interrupted from at or about 10:00 a.m. to 1:00 p.m. on Tuesday, September 14, 2021 for service connections on Line St and Clairmont Ln. and adjacent streets.

    Once service has been restored, a precautionary boil water advisory may be issued until 24 hours following the last point of repair. Please subscribe to receive emergency updates via text message, email or phone call if this advisory becomes necessary.

    The map below details the impacted area:

    For more information on the project, please contact Jay Sellers at 912.261.7123 or Customer Service at 912.261.7100.

  • Planned Water Outage for Repairs – Postell Drive, Wesley Oaks Drive and Adjacent on SSI – Thursday, August 5, 2021

    Attention
    Planned Water Outage

    In order for BGJWSC staff to complete maintenance upgrades in the area, water service will be intermittent from at or about 8:00 a.m. to 4:00 p.m. on Thursday, August 5, 2021 for service connections on Postell Drive, Wesley Oaks Drive and adjacent streets.

    Once service has been restored, a precautionary boil water advisory may be issued until 24 hours following the last point of repair. Please subscribe to receive emergency updates via text message, email or phone call if this advisory becomes necessary.

    The map below details the impacted area:

    For more information on the project, please contact Jay Sellers at 912.261.7123 or Customer Service at 912.261.7100.