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Author: jsellers

April 2017 Water Meter Upgrade Servicing Schedule

In April, the following areas will see changes to their water meter setup:

  • The Landings at Golden Isles
  • The Villas at Golden Isles
  • Turtle Creek
  • Timber Ridge

If you live within or in the vicinity of one of the neighborhoods listed above, the meter used to keep track of your water consumption is going to be serviced this month. Due to the nature of this work, the crews that perform the upgrades are the same technicians that may get called out for water main leaks or new service installations, making the process timing sporadic. As a result, we are unable to notify you of the exact date or time that your individual meter will be replaced.

Our field staff will make an attempt to notify you when they are onsite preparing for the replacement. Your meter box may be replaced during the upgrade, as we will also be installing a check valve, known as a back flow preventer, requiring a longer setting within the box. This back flow preventer is required on every service connection by national plumbing code to protect your water supply from contaminants that may be exposed to the water mains.

Your meter box cover will be painted blue. Though we read all meters by radio transmitter, being able to quickly identify the location of this meter is vital to performing regular maintenance. You may also see a concrete ‘donut’ painted blue will be placed around any water main valve box in the area. This ring helps crews respond as quickly as possible during leak repairs by making the valves easy to identify.

You may also see a new blue circular cap on the side of the meter box facing your house. Under this cap, you will find a hand valve that can quickly and easily be used to isolate your house from the water in the event that you have a leak inside the house or on the service line. This will be of great benefit to you if you need to stop the flow quicker than our emergency crews can respond.

Approximately 20 gallons will be used during flushing prior to the crew completing the work and moving on to the next house. This flushing at an outside spigot will help ensure that any dirt, pipe debris, and pipe glue has been removed before making its way into the plumbing of your home. The water may be cloudy when you first turn on your sink, but it will be clear within two to three minutes. If you see any drop in pressure or erratic flow at your sink faucet, please remove the strainer and check for any remaining debris. The strainer should then be put back on the faucet.

We apologize in advance for the inconvenience caused by the temporarily outage and the changes that will be made within the utility easement area. We will make every attempt to flush debris and protect your landscaping. If you have any service related concerns following this upgrade, please feel free to contact us.

All-Clear for Boil Water Advisory Issued for Carlisle Place on St. Simons Island on 4/12/17

Effective immediately, as of 8:00 PM on Thursday, April 13, 2017, all required microbiological testing of water samples from the area affected by the boil water advisory issued for the Carlisle Place subdivisions and surrounding areas of St. Simons Island on April 12, 2017 has passed. Results have been verified by our state-licensed technician within a certified laboratory environment.

This notification is an ALL-CLEAR and water used for drinking will no longer need to be boiled.

Though the water from this system can now be considered to meet safe drinking water standards, please discard any ice made within the last 48 hours.

What is a Boil Water Advisory? READ MORE HERE

Precautionary Boil Water Advisory – Carlisle Place on St. Simons Island – Wednesday, April 12, 2017

DRINKING WATER WARNING

BOIL YOUR WATER FOR THREE MINUTES BEFORE USING

The St. Simons Island water system has lost pressure in the area serving Carlisle Place subdivision on Frederica Road on Wednesday, April 12, 2017 due to a water main being hit by a contractor boring underground to install fiber optic cable.

This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:

What should I do?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
  • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
  • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
  • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

What is being done?

As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website: http://www.bgjwsc.org.

Water System ID#: 1270001

Date distributed: 4/12/17 6:56 PM

What is a Boil Water Advisory? READ MORE HERE

Precautionary Boil Water Advisory – Gascoigne Condos on St. Simons Island – Wednesday, April 12, 2017

DRINKING WATER WARNING

BOIL YOUR WATER FOR THREE MINUTES BEFORE USING

The St. Simons Island water system has lost pressure in the area serving Gascoigne Condos on Sea Island Road on Wednesday, April 12, 2017 due to a broken service connection in the private water system serving a residential unit in the condo area. Water to the entire condo area must be turned off to enable a plumbing contractor to repair the break. This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:

What should I do?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
  • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
  • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
  • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

What is being done?

As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website: http://www.bgjwsc.org.

Water System ID#: 1270001

Date distributed: 4/12/17 9:44 AM

What is a Boil Water Advisory? READ MORE HERE

Finance Committee Meeting Agenda – April 19, 2017 @ 2:00 PM

For your consideration, please review the Amended agenda for the combined Compliance & Legislative Committee Meeting and Finance Committee Meeting scheduled for Wednesday, April 19, 2017 at 2:00 pm in the Commission Meeting Room:

Compliance_and_Legislative_Committee_and_Finance_Committee_Public_Notice_April_19_2017_2_PM – Amended – Agenda pending – posted 4/18/17

Finance_Committee_Public_Notice_April_19_2017_2_PM – Agenda Pending – Posted 4/12/17

Compliance & Legislative Committee Meeting Agenda – April 19, 2017 @ 1:00 PM

For your consideration, please review the Amended agenda for the Compliance & Legislative Committee Meeting to be combined with the Finance Committee Meeting scheduled for Wednesday, April 19, 2017 at 2:00 pm in the Commission Meeting Room:

Compliance_and_Legislative_Committee_and_Finance_Committee_Public_Notice_April_19_2017_2_PM – Amended – Agenda Pending – Posted 4/18/17

Compliance_and_Legislative_Committee_Public_Notice_April_19_2017_1_PM – Agenda Pending – Posted 4/12/17

Public Information & Customer Service Committee Meeting Minutes February 28, 2017

For your consideration, please review the minutes from the Public Information & Customer Service Committee Meeting on February 28, 2017:

Public_Information_&_Customer_Service_Minutes_with_Attach_2-28-17

To read the minutes please open or download the pdf from the link above, or you may see more below:

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