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Author: jsellers

Announcing Quarterly Open Customer Relationship Town Hall Meetings

As part of our ever-increasing efforts to increase transparency and accessibility between our Board of Commissioners, our management, our staff and the public, the BGJWSC is proud to announce that we will be holding a quarterly Open Customer Relationship Town Hall Meeting. At each meeting, you will be given the opportunity to discuss water & sewer utility topics with less structure and formality than we have at our regular commission meetings. Members of staff and the Commission will be present to field any questions that you have. Visual aids will be provided for projects underway, outside consultants and contractor representatives may also be present to address related concerns.

First Quarter
Wednesday, February 22, 2017 – 6 pm at Howard Coffin Park Recreation Center
Thursday, February 23, 2017 – 6 pm at the St. Simons Island Casino, Room 108

Second Quarter
Wednesday, May 24, 2017 – 6 pm at Howard Coffin Park Recreation Center
Thursday, May 25, 2017 – 6 pm at the St. Simons Island Casino, Room 108

Third Quarter
Wednesday, August 23, 2017 – 6 pm at Howard Coffin Park Recreation Center
Thursday, August 24, 2017 – 6 pm at the St. Simons Island Casino, Room 108

Fourth Quarter
Wednesday, November 22, 2017 – 6 pm at Howard Coffin Park Recreation Center
We will not meet on St. Simons Island in November due to Thanksgiving Holidays

If you’re unavailable to attend one of these meetings, we will be giving you the opportunity to post your question to an “Ask the Director” form which will be made available on our website the week preceding the town hall meeting. The meetings will also be recorded and made available to the public.

We look forward to seeing you at the Open Customer Relationship Town Hall Meetings but always welcome you to attend our scheduled commission meetings at 1703 Gloucester St as well.

Service Outage on Harry Driggers Blvd – Thursday, December 29, 2016

Attention
Service Outage Notification

As of 6:30 am, a water main break caused by a motor vehicle collision with a fire hydrant has caused a loss of pressure on Harry Driggers Blvd. Crew members are presently making repairs. More information will follow.

The BGJWSC apologizes in advance for the inconvenience.

Update 7:30 am – Service will be affected until approximately 10:00 am in the following areas: Fox Run, The Retreat, Shadowbrook, Lexington Place and surrounding areas.

Update 7:40 am – Pressure will be maintained above 20 p.s.i. during the repair process.  Unless further notice is made, water will NOT need to be boiled.

Update 7:51 am – If you’re traveling in the area, please avoid traveling east of The Retreat as service crews are working within one lane and have it blocked.

Update 9:52 am – Full service is being restored now and crews should wrap up the repair by 11:00 am.

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Staff Spotlight – Frances Wilson

Spotlight on Frances Wilson

Team Member since May, 2008

Latest Achievement: Completion of Bachelor of Business Administration Degree

The Brunswick-Glynn County Joint Water and Sewer Commission honors and recognizes the hard work and achievements of its staff. Deserving special recognition are those staff members that choose to continue higher education at the collegiate level while still maintaining full-time hours at work. One such staff member is Frances Wilson. Frances recently completed her Bachelor of Business Administration degree with a concentration in accounting. In fact, Mrs. Wilson was recognized by the College of Coastal Georgia in their Honors Day ceremony on May 1, 2015 for excellence in her studies. While at CCGA, Frances also took advantage of an opportunity to assist with the development of an internship relationship with the School of Business, a relationship that will allow the BGJWSC to serve the community by partnering with CCGA to be a host agency for future internships.

Frances has been employed by the organization since May of 2008, when she was hired as the Accounts Payable Coordinator for our Finance Department. Meeting the challenge of completing this degree put Frances on course to take on more responsibility within the organization. As such, her role here was expanded following graduation in order to take advantage of the skills that she developed while at the College of Coastal Georgia. She has demonstrated that she is a lifelong learner and looks forward to facing future challenges with the same enthusiasm.

One of the most valuable benefits offered by the BGJWSC is tuition reimbursement for staff members seeking qualifying degrees, such as those within the finance, accounting, business administration, public administration, emergency management, engineering, information technology and environmental science fields. Those that successfully complete each class towards a degree receive reimbursement for the cost of tuition and books. Staff members that complete a degree that benefits their role in the agency may also receive a pay incentive.

The BGJWSC highly values staff education and congratulates Frances on her accomplishments.

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Holiday Schedule – Christmas 2016

In observance of the National Christmas Holiday, the BGJWSC administrative offices will be closed all day on Friday, December 23, and Monday, December 26, 2016. Offices will reopen at 8:00 am on Tuesday, December 27, 2016.

All emergency services will still be available during this time. For assistance with water or sewer service interruptions, please call our after-hours number, 912-634-0258.

Featured below: Luke Orser-Schwalm, Customer Service Manager, and Dana Whitmore, Customer Service Representative

Staff Spotlight – Matt Lane

Spotlight on Matt Lane

Team Member since July 11, 2016

Latest Achievement: Class III Water Operator License

Matt Lane grew up in Brunswick, attended Glynn Academy and pursued a biology degree with a concentration in coastal ecology from the College of Coastal Georgia before changing course and spending eight years in law enforcement. “Life came at me pretty fast after college and I started to feel a strong desire to give back to my local community instead of moving out of town to pursue a career in forestry,” Matt said. Following the path from the City of Brunswick Police Department to serving as a Campus Police Officer at the College, Matt encountered a great fit at the BGJWSC after applying with us at the encouragement of his wife, Baylie, who helps serve the organization’s human resources needs.

We’re proud to announce that within six months of employment with the BGJWSC, Matt has successfully attained the Class III Water Operators License.  Following a 40 hour class taught at the Georgia Rural Water Association in Waycross, GA, he prepared for the licensing exam by performing duties such as testing the quality of the water produced at our well sites, responding to odor and taste concerns across the community, plus monitoring mineral and bacteria levels in an effort to ensure the safety of our primary product: clean drinking water.

Matt is supported by a team of operators that will assist him in his immediate goal of attaining the Class II, Class I and Lab Analyst licenses. His supervisor, Water Production Superintendent Billy Simmons, has enjoyed getting to know Matt and share his experiences with him. According to Billy, “Matt has caught on quickly to the details and demands of a sensitive job, thanks in no small part to his academic studies. We look forward to many years of service with Matt and are grateful to have him aboard.”

Though the BGJWSC is not the largest employer in Glynn County, we strive to be the best. With a staff of just under 150, 39 have served with us for more than 10 years, with 10 of those having worked here for 20 years or more. Our desire is for staff members like Matt Lane to continue receiving training and experience that allows them to make BGJWSC their career home.

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Commission Meeting Videos Shared Via YouTube

Making progress in our efforts to be more timely and transparent with the community, BGJWSC commission meeting videos will now be made available via YouTube.  Yesterday’s meeting is embedded below and we have provided a link to future meeting videos on the bottom of the right sidebar.

Video and audio quality is limited, due to the recording hardware being utilized, but efforts will be made to improve quality, where feasible. Where time is permitted, meetings will be posted on the same day the meeting occurs. Otherwise, videos will be posted within 24 hours.

We understand that attending our bi-monthly meetings at 2:00 pm on the first and third Thursday of each month may not be convenient to you. You are welcome to forward any questions or concerns that you may have to the following staff and we will seek to respond as quickly as possible or may include your concern on the agenda in one of our commission or committee meetings.

Executive Director: Jimmy Junkin – jjunkin@bgjwsc.org

Deputy Director: Tom Boland – tboland@bgjwsc.org

Public Information Officer: Jay Sellers – jsellers@bgjwsc.org